Job Description

DIB Bank Kenya Limited is a subsidiary of Dubai Islamic Bank PJSC. They are looking for an experienced Head of Operations to manage and effectively guide the Operations department function, to successfully achieve departmental strategic goals and objectives while adhering to the Bank’s internal policies and procedures in order to maximize productivity, as well as to ensure a high service quality for customers.

Job Responsibilities

• To Lead and oversee all Bank Operations issues including Central Operations, Account Opening, Trade and Treasury Operations, Central Cash management, payment and credit operations.
• Lead and develop the business strategies for Operations department in order to meet the Bank’s overall strategic goals.
• Cascade downs the strategies and objectives across the departments to ensure the successful implementation of the overall department objectives and goals.
• Conduct periodic meetings with the concerned stakeholders and discuss MIS reports related to COD’s activities, progress on projects, achievements and other major departmental issues if any to facilitate the decision making process.
• Approve cost effective financial budget & manpower budget based on business perspectives.
• Develop SLA’s with the unit heads in order to ensure minimum TAT and high customer service.
• Ensure effective systems and processes are in place for better operational effectiveness, lower operational risk and maximized cost reduction.
• Ensure proper delegation of authority and internal control measures are in place for smooth functioning of the department operations.
• Periodically evaluate the performance of the business units with feedback sessions in order to identify issues and concerns and resort to appropriate actions to address such issues.
• Ensure effective implementation of various change management process across the department.
• Ensure compliance with audit and central bank requirements by having effective audit and risk control measures across the department.
• Ensure all operations activities are carried out as per the sharia standards and principles.
• Give overall direction for business development and maintenance of performance standards to ensure operating efficiency.
• Ensure necessary training and development initiative are taken across central Operations department in order to motivate the staff for career development and better performance.
• Ensure proper Business Continuity and Succession plans are in place for smooth functioning of the department.

Other Requirements

• Minimum Bachelor Degree in Business or equivalent field.
• MBA / Postgraduate qualification/additional courses in Management will be an added advantage.
• Minimum 12 years of work experience in senior management position with exposure in a variety of business functions, especially in banking central operations environment.

Training/Skills

• Banking Operations Knowledge & Skills.
• Knowledge Central Bank and other regulatory bodies Policies.
• Knowledge of International Standard Banking Practices.
• Knowledge of Operational and Compliance Risks.

Competencies

• Problem Solving Skills.
• Team Orientation.
• Coaching & Mentoring.
• Planning & Organizing.
• Innovative Thinking
• Leadership.
• Islamic mechanisms for Istisnaa and parallel Istisnaa will be an added advantage.
• Sharia criteria for clearing and remittance will be an added advantage.
• Letter of guarantees (types and implementation mechanisms).

Job Complexity

• In-depth Operational process knowledge.
• High re-engineering and analytical ability.
• Ability to take vital decisions which will have direct impact on the Bank’s Mission, vision strategy and structure.
• Ability to make judgments within broad functional policies and objectives.
• Ability to Identify and define problems and draw valid and effective solutions.
• Ability to spread positive awareness of Dubai Islamic bank.
• Ability to lead the successful implementation of department policies, procedures & strategies.
• Maintaining good and constructive relationship with all the Key internal and external links on long-term basis.

Job Description

DIB Bank Kenya Limited is a subsidiary of Dubai Islamic Bank PJSC. They are looking for a seasoned Head of Commercial Banking to be responsible for driving the Commercial Banking business with overall accountability for Commercial business strategy, business management and achievement of targeted income and operating profit within acceptable levels of risk and in line with Bank's strategy.

Job Responsibilities

• Defining the Banks Commercial Banking strategy with the top management and developing and driving implementation of the strategy and ensuring successful alignment with the overall strategy of the Bank to optimize profitability and maximize market share.
• Building strong revenue generating portfolio of fund based and fee business and providing complete financial solutions to Commercial Banking clients on a national, regional and international basis.
• Formulating budgets for the business segment and championing systems for conducting periodic reviews to monitor performance.
• Defining the target market, utilizing all relevant marketing initiatives i.e. relationship plans, pipeline etc., and incorporating portfolio management strategies into the Division's overall business plan.
• Building and implementing diversified business streams in Commercial Banking to ensure minimum susceptibility to market risks and vulnerabilities and making the business resilient to market forces.
• Ensuring desired levels of credit quality in the business portfolio by reviewing key credit proposals, overseeing design of processes and procedures that assist in evaluating risk and contributing to continuous improvement of credit policies of the bank.
• Devising and championing strategies for development of a portfolio of credit worthy clients with potential to generate sizeable income for the bank.
• Ensuring that the budgeted financial metrics on product, business line revenue and profitability are met.
• Undertaking benchmarking against global best practices in various aspects of Commercial Banking and ensuring that they are adopted and institutionalized.
• Driving development of a work culture that focuses on close customer contact and rapport, superior customer service and operational excellence as key drivers for growth.
• Driving origination and structuring of a full range of Commercial Banking transactions and services to facilitate being able to stay ahead of competitors consistently.
• Driving and facilitating the creation of a culture of cross-selling and integration within the Department and across the Bank businesses to maximize revenues and profitability
• Lead and manage a team of Regional/ Senior and Relationship Managers.
• Guiding the development of robust systems to assess market factors to influence credit decisions and providing guidance to team as appropriate.
• Identifying training and development needs of team members and ensuring ongoing capability development for the department.
• Driving and championing a culture of meritocracy, learning and empowerment by evaluating performance, coaching team members, creating career paths and guiding them towards better performance.

Other Requirements

• Minimum: Bachelor's Degree in Business Management/Banking or equivalent
• Master's degree is highly desirable
• Additional Qualifications in Management or Business development will be an added advantage.
• Over 12 years of Commercial / Business Banking experience out of which at least 7 years must be at Head /senior management level
• Knowledge of Islamic Banking products will be an added advantage
• Relationship Management
• Credit Management preferably Omega certification

Competencies:

Technical

• Credit Management
• Computer Literacy
• Excellent analytical skills
• Project Management
• Appreciation of Technology in Banking
• Finance and Accounting Skills

Functional

• Banking business understanding
• Commercial Market knowledge
• Strategy development, implementation and monitoring
• Strong understanding of local market knowledge
• In depth knowledge of Commercial and Business Banking products and service
  offering
• Banking laws and regulations both local and international
• Strategic Planning
• Budgeting and Planning
• Ability to drive change especially on productivity
• Stakeholder Management

Behavioral

• Leadership and management-ability to lead teams, mentor and coach staff to goal definition and achievement
• Performance Management and team management
• Decision making ability to make strategic decisions in a timely and effective manner and to be accountable for decision making within departmental and role allocation and advise departments on major financial implications and critical decisions required
• Integrity and honesty
• Building consensus and influencing-ability to influence various players across all stakeholder spectrum departments
• Strong Communication skills
• Customer orientation-is customer focused striking a solid balance between external and internal customer orientation
• Resilience able to withstand strategic and operational challenges, strict deadlines and timelines and maintain momentum Emotional Intelligence-manages emotions in a mature and composed manner as expected of a leader.

Job Description

A leading bank in Kenya is looking for Internal Audit Manager. Reporting to the Board Audit Committee & functionally to the Managing Director, the role is to provide leadership in giving independent assurance to the board of directors and senior management on the quality and effectiveness of internal control, risk management and governance systems and processes, thereby helping the board and senior management protect the Bank and its reputation.

To ensure Internal auditing function provide an independent, objective assurance and consulting activity designed to add value and improve to Bank's operations and help the Bank accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

Key Measurable Goals:

• Timely and accurate audit reports to the Board and to Senior Management
• Delivery and execution of a risk based annual audit plan
• Timely monitoring and advice on status of control issues
• Liaison with external assurance providers & regulators (CBK) and other stakeholders on matters relating internal controls and audit.
• Productivity and efficiency of internal audit resources and process.
• Adherence to internal controls across the organization.

Job Responsibilities

• Developing and presenting to the Board Audit Committee for approval, an annual risk based audit plan after taking into consideration the corporate strategy, prevailing business and industrial risks and other stakeholder concerns.
• Execution of the Annual Audit Plan as approved by the Board Audit Committee
• Developing policies, audit procedures, audit processes and audit systems which provide efficient ways of executing the audit plan and having such policies processes and systems approved by Senior Management and the Board Audit Committee.
• Developing and reviewing Internal Audit Charter in line with the provisions of the Microfinance Act, International Professional Practice Framework (IPPF) of Internal Audits and Best practice for Board and Senior Management approval.
• Coordinating the work of external assurance providers including Group Internal Audit and the Central Bank of Kenya in on-sight Inspection and audit
• Coordinating the Board Audit Committee Meetings including drafting the agenda, coordinating in sending out the Pack and taking minutes during Committee Meetings in liaison with the Company secretary.
• Tracking and Monitoring audit issues raised through Internal Audit Assignments, External Auditors Management Letter, Central Bank of Kenya inspection, Group Internal Audit assignments and any other assurance provider.
• Ensuring adoption of audit best practice from the Industry, Group Internal Audit through review of Audit processes and procedure Manuals, audit working papers and templates.
• Working with the other departments, including Operations, Credit, Finance, HR, ICT, and Business Development in assuring that the policies and procedure manuals developed are in adherence to company policy statutory requirements and reporting requirements and adequate in establishing appropriate controls.
• Carry out regular and surprise inspections of all processes, ensuring that they comply the company policy and procedures, statutory requirements and best practices guidelines as may be prescribed from time to time by relevant local and global organizations including shareholders, Lenders, regulators.
• Regularly inspect company records and transactions and evolve scrutiny methodology that ensures compliance and sets standards to be adhered to for such from time to time
• Prepare Annual, Quarterly and Adhoc reports to Senior Management and Board Audit Committee keeping them informed on emerging audit issues, performance and independence on Internal audit function and overall effectiveness of governance, risk & control frameworks.
• Keep abreast with latest developments in the Micro Finance, Banking, Audit and Accounting fields with a view to enhancing internal audit function as a key contributor to company strategy.
• Any other duty that may be assigned by the Board Audit Committee which is in-line with the Internal Audit Charter.

Other Requirements

• Minimum: Bachelor degree in business or Finance
• CPA (K)/ACCA, CISA, CIA qualifications
• Masters degree in Finance or management is desirable
• 10 years' of relevant experience, with at least 5 years’ experience in a senior management audit position in a financial institution.
• Thorough knowledge of financial services/Micro finance industry policies and industry development
• Thorough knowledge and of regulatory requirements as relates to MFBs and Banking institutions
• Advanced computer skills-Ms Office, excel, SQL Server
• Accounting principles and procedures including International Accounting standards and ICPAK guidelines
• Advanced communication skills
• Investigation and probing skills
• Leadership skills
• Ability to institute strategic approaches, risk management and control practices.
• Knowledge of relevant laws including the Companies Act

Job Description

Vicentia East Africa is looking for a Product Development Officer. The core role of this position is to introduce Vicentia East Africa range of products, conduct trials, identify agronomical and production challenges, provide agronomy support and advisory secure adoption and direct on the usage of Vicentia East Africa products.

Job Responsibilities

• Interact with the company’s sales management team, technicians and salespeople to develop, schedule and report status of trials.
• Maintain contact with numerous industry personnel including growers, salespersons, product technicians, customers and end users/buyers to identify new products or market needs.
• Plan, coordinate and implement trials for assigned products and crops.
• Visit trials, demo plots and identify products to pursue, target and market.
• Assist with trials at Multi location, multi season as needed.
• Provide technical data and use recommendations on new products.
• Identify market segments with sales growth potential and recommend strategies for growth.
• Coordinate and follow up on sales team trial efforts to ensure proper reporting and to assist sales team with trial evaluation as needed.
• Support downstream marketing initiatives in conjunction with the company’s marketing programs.
• Assist in collecting information to resolve product performance complaints.
• Prepare comprehensive reports on trial performance.
• Conduct training of the customers on usage and benefits of the products.

Other Requirements

• Bachelor's degree in Agriculture, Horticulture or any other related field. Master of Science level will be a plus.
• Minimum of 5 years working experience in a similar role. Product Development/Research and Development experience is required.
• Knowledge of crops, practical cropping systems, experience in trials management and development.
• Client centric focus.
• Excellent networking and communication skills.
• Excellent problem-solving skills.
• Good interpersonal skills and presentation skills.
• Good understanding of technical and market aspects in Kenya.
• Excellent human relationship and social competence (teamwork skills) required.
• Flexible and reliable person.
• Computer literate.
• Valid Driving License.